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BeautiiCurator Help Center

  • What are your payment options?
    At this time, we exclusively offer Cash on Delivery as our payment method. We understand the importance of convenience and trust when it comes to your shopping experience. Therefore, we provide the option to pay in cash upon the delivery of your order. This ensures a seamless and secure transaction process for our valued customers. Rest assured that we are continuously exploring additional payment options to enhance your shopping convenience in the future.
  • What Would You Like to Know?
    BeautiiCurator is committed to being your go-to expert for all your beauty merchandise needs. Here is a collection of all the questions we usually get asked by our clients. However, if you can’t find the answer you’re looking for, let us know and we’ll get back to you as soon as possible.
  • What is your return policy?
    As a provider of beauty products, we regret to inform you that we are unable to accept returns. We prioritise the safety and hygiene of our customers, and therefore, we adhere to strict quality control measures to ensure that all products leaving our facility are in perfect condition. Due to the nature of beauty products, we are unable to resell items once they have been opened or used, as it may compromise the integrity and safety of the product. We encourage our customers to carefully review product details, descriptions, and customer reviews before making a purchase. Should you have any questions or concerns about a specific product, our dedicated support team is always available to assist you. Your satisfaction and confidence in our products are of utmost importance to us.
  • When will my delivery happen?
    We have an organised delivery process designed to ensure a smooth experience for our valued customers. Once a month, we will announce the weekend when deliveries will take place. During the weeks leading up to the delivery weekend, customers are welcome to browse and shop at their convenience. Prior to the scheduled delivery, our team will personally reach out to each customer to coordinate the specific date, time, and location for the delivery. This personalised approach allows us to tailor the delivery process to your needs, ensuring a convenient and timely arrival of your beauty products. We are committed to providing exceptional service every step of the way.
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